Service Bureau

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Service Bureau

Service Bureau Services

The Everything Computes team provides you a peace of mind as the vital link between your staff and TRACS/iMAX, Contract Administration / Housing Authorities and HUD.
While we monitor and maintain your compliance, your focus can stay where it belongs on providing service to your Residents.

 


Some of the Services that we currently provide:

  • Posting of monthly Rent & Subsidy
  • Monitoring & Verification of Resident Certifications 
  • Creation of Electronic Resident Files
  • Transmission of Resident Files to Contract Administration or HUD
  • Responding directly to Contract Administration or HUD concerning any issues with files.
  • Creation of monthly HAP Vouchers (Paper & Electronic)
  • Creation & Posting Special Claims
  • Transmission of HAP Voucher to Contract Administrator or HUD
  • Working with Contract Administration or HUD on transitioning property during a take-over or transfer from one Contract Administrator to another.
    • Establishing Property & Resident Baselines
    • Monitoring & Assisting New Contract Administrator’s with reestablishing your Property(s) in HUD’s database.

  • Monitoring & Appling Gross Rent Increases (on-time)
  • Liaising directly with Contract Administrators or HUD and your team to resolve problems.
  • Onsite & Remote training for site staff.

  • Compliance monitoring
  • Utilize your Policies & Procedures when working with Site Staff or Contract Administration
  • Making sure that:
    • Vouchers are transmitted on the 1st of every month (first in, first paid)
    • Resident Certifications are transmitted throughout the month.
    • We verify that every certification negotiates Contract Administration and is applied in HUD’s database.

  • We monitor / Manage the site staff, Contract Administration & HUD and make sure that your property is paid for every dollar of subsidy that is due.  When it is due.

 

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